HEIGHT POLICY
* Children of age two years and below, will not be allowed inside Nautanki Mahal Theatre for shows due to High decibel level.
CANCELLATION/REFUND POLICY
* As per policy we do not cancel/refund/change any tickets once booked.
* Performances and Performers of the theater programme are subject to change without
prior notice.
Kingdom of Dreams has the right to make alterations to the advertised theatre programme
or cast & crew in the event of an illness or unavoidable cause, without prior notice.
Ticket Terms and Conditions
- Any pricing errors or omissions will be corrected on our systems and the corrected
price will be charged to your order (including those orders already submitted and
accepted).
- The right of admission is reserved by the management. Latecomers will not be able
to join the performance and will only be admitted to a performance during a suitable
break which could be the first interval (if an interval is scheduled for the applicable
performance).
- Replacement of lost, stolen or missing tickets may be permitted under certain conditions
and fees may apply. Please contact us for more information at: 0124 - 4528000
- Any bag or item larger than A4 must be cloaked and may be inspected.
- Camera, video and audio recorders may not be used inside Kingdom of Dreams, unless
expressly authorized. Kingdom of Dreams reserves the right to broadcast or telecast
any event. .
- Ticket holders enter the venue at their own risk. Kingdom of Dreams will not be
responsible for any loss, damage or injury arising from a pre-existing medical condition
or due to a breach of these conditions.
- This ticket may not, without the prior written consent of Kingdom of Dreams, be
resold for commercial packages or at a premium, nor May it be packaged or used for
advertising, promotional or other commercial purposes. If a ticket is sold in breach
of this condition, the bearer of the ticket may be refused admission.
- Pricing on the Public Holidays is equivalent to that of Weekend pricing for Nautanki
Mahal & Culture Gully.
HUDA RESIDENTS SCHEME
Huda residents are entitled to get 25% discount on show tickets of Zangoora (subject
to booking done 7 days prior to the show only from the box office counter). They
also have to bring the Allotment Letter from HUDA and it has to be in the name of
the person who has come to buy the tickets at the counter along with his ID Proof.
Only 4pax allowed against 1 allotment letter and for all 4 members id proof’s are
required. No internet booking is entitled for discounts. Ticket holders must carry
their proof of residence, photo ID proof for verification at time of entry. Documents:
Electric Bill / Telephone Bill / Ration Card / PAN Card / Passport / Driving License
/ Photo ID / Voter ID card and for Kids above the required age in the policy, school
ID card will be required.
CANCELLATION AND POSTPONE POLICY
Occasionally, performances are cancelled or postponed. Should this occur, we will
attempt to contact you to inform you of refund or exchange procedures for the scheduled
performances / event. For exact instructions on any cancelled or postponed performance,
please contact us at 0124 – 4528000
PAYMENT METHODS
Kingdom of Dream accepts several methods of payment to accommodate your needs. Kingdomofdreams.co.in
accepts all the major credit cards to facilitate the same. Tickets are also available
at the box office or can be availed at call centre at: 0124 - 4528000 Located at
Kingdom of Dreams.
CURRENCY
All ticket prices for events that occur in India are stated in Rupees. All the payments
are accepted at the box office and online in Rupees.
PRIVACY POLICY
The Great Indian Nautanki company Private Limited recognises the importance of protecting
your privacy. We are committed to ensuring the continued integrity and security
of the personal information you entrust to us.
We appreciate that the success of our business is largely dependent upon a relationship
of trust being established and maintained with past, current and prospective customers
with whom we conduct business. We will therefore continue to collect and manage
your personal information with a high degree of diligence and care.
STORAGE AND SECURITY OF YOUR PERSONAL INFORMATION
We will take reasonable steps to keep the personal information that we hold about
you secure to ensure that it is protected from loss, unauthorised access, use, modification
or disclosure.
Your personal information is stored within secure systems that are protected in
controlled facilities. Our employees and authorised agents are obliged to respect
the confidentiality of any personal information held by us.
OUR WEBSITE
We use our best efforts to ensure that information received via our websites remains
secured within our systems. We are regularly reviewing developments in online security,
however users should be aware that there are inherent risks in transmitting information
across the internet. Information transmitted via our websites is protected by a
encryption technology.
The information is used in an aggregate form and generally no personal information
is collected by the third party service provider.
NOTE
We as a merchant shall be under no liability whatsoever in respect of any loss or
damage arising directly or indirectly out of the decline of authorization for any
Transaction, on Account of the Cardholder having exceeded the preset limit mutually
agreed by us with our acquiring bank from time to time